Customer Testimonials

"Good morning!  Just wanted to take a few moments to tell you that after the extensive cleaning you did on the dryer, it has been working great.  I gave it some time and low and behold, it is still working great.  Wish I had called you sooner, but hey...  You did such a thorough and fantastic job that I have passed on your info to a number of folks that I know, so hopefully you will generate some business from it. " Rushton S. - Odessa

"Thanks again! You guys always respond so quickly when I call - usually in a panic like this time with my washer! You were here within a half hour and helped with the clean-up first and then got to the repair. And you didn't charge for the extra work either. This time I remembered to ask for extra cards, so I can help spread the word about Reliable."  Lynn C. - Palm Harbor

"RELIABLE came out within half an hour of our call Thursday nite about our fridge. The repairman had it running like a top within an hour or so, too. The office had given me a quote on the phone and that was exactly what it cost me-no extras tacked on at all. Honest, efficient and affordable." Mary B.  - Port Richey

"Thanks so much for the time, the email, and the honesty. Must have just been an off balance load or 3. I read the positive reviews of your business on the web and they couldn't be more true. You have a lifetime customer here and with my parents."  Ron B. - Tarpon Springs

"Despite the cold and rain, your technician was out on our roof being sure he did a complete  dryer vent cleaning for us. Our home really needed it, so I am sure you folks helped prevent a fire from happening."  John S. - Odessa

"Our front load washer just wouldn't spin out. Seems we had so much assorted coins, toothpicks and debris stuck in the pump, it had jammed up. Bud was very thorough and basically cleared the pump and the drain lines and now everything is perfect. We appreciate that you looked for the least expensive cause of our problem instead of just replacing the pump, which would have cost us 3 times as much." Jessica A. - Clearwater

"Thank you very much for all your help. I appreciate your quick and excellent service."  Gail Z.  - Holiday

" I have never sung the praises of any service provider until now.  My wife had been telling me that our dryer was taking a long time to dry our clothes and I just said to myself that she is probably just adding more clothes and that is taking longer to dry.  Well, one day our dryer stopped working and I called an appliance repair company and they came out and said we needed a heating element.  Well, after they soaked me for a lot of money they said I needed to have my dryer exhaust lent line cleaned out because it was full of lint and making the dryer work harder and that is what caused the heating element to go out.  I said can’t you do that? and they said no you have to call someone else.  After doing a more thorough search, I found Reliable Appliance and noticed that not only do they do appliance repair but they clean dryer vents.  Since I had already been ripped off one time, I asked them some questions just as I asked some of the other dryer exhaust vent cleaning places I had called.  They said they would go on the roof to clean out around the top, use a machine to clean the inside of the vent from the dryer and then clean out the back of the dryer.  Not only was that more then all other places was going to do but it was cheaper.  When they came out, he asked me if it has been taking longer to dry our clothes and I said my wife said it was but I had not been paying attention to her.  He also asked why we called and I said that our heating element went out in the dryer.  I told him how much it cost to have it changed and he said not only could he have done it for less then half the price I paid but then the dryer vent cleaning would have cost much less.  Needless to say, they left and I didn’t think to much about it till I noticed our clothes were coming out of the dryer in the same time or less than other clothes were coming out of the washer.  That had never happened before and in fact before Reliable came out when we were doing a big load of towels it would take over an hour to dry.  Not only do we have a dryer that can dry our clothes faster but a surprise came the next month when our electric bill went down a little bit.  When I called back and asked if I’m imagining that they said no- since our dryer is being used so much less and a dryer is one of the most energy using appliances - it makes perfect sense.  I’m so happy we called Reliable because I love saving money and my only regret is I didn’t call them in the first place to do my initial repair.  Reliable is now on my speed dial to fix my washer, dryer, refrigerator and so on. "  Jay F. - Wesley Chapel

"All I can say is - WOW! I called on Christmas Eve late in the afternoon and you came right out for my refrigerator problem. I thought it and my food was a totally lost cause, but you were able to fix it right up. And it cost me less than $110 total!! I couldn't believe that  you left your family celebration to come help me and my family. THANKS and God bless you!" Kristel E. - Oldsmar

"I just wanted to say 'Thank-you' for helping out my mom. She is on a very small budget and your company did a great job at a very reasonable cost with her stackable unit. She said your young man was very nice, too. That means a lot that you took the time to make it personal." James P. - for mom in Holiday

"Though you couldn't give me good news on my refrigerator- the compressor was indeed going out- you helped me locate a good used one through one of your competitors who also sells used appliances. Don't worry, I'll still call on you if I ever need a repair. I appreciate the honesty and the help!" Vicki S. - Palm Harbor

"Wow! Here within an hour and fixed my refrigerator's defrost problem quickly. I couldn't believe the bill was only $137. I thought I was going to have to spend way more than that! Thanks for being there." Mike L. - Tarpon Springs

"Very friendly and knowledgeable technician- I think he said he was the son of the owner. Fast service on a problem with my dishwasher and it didn't cost as much as I feared. Only $80 and change after my senior discount." Don C. - Trinity

"I was ready to buy a new fridge when a neighbor told me about Reliable. Your fellow came out and saved me a few hundred dollars by cleaning the coils and checking out the fan underneath the refrigerator. It's running like a top now for less than a hundred bucks- just like you said!"  Murray Z. - Countryside, Clearwater

" I had checked around the internet for dryer vent cleaning and had become discouraged. Everyone I talked to was going to charge me extra for each little thing, like the vent going through the roof instead of a side wall. Then, I called Reliable and was pleasantly surprised. You had one price for a complete cleaning -- no matter that the vent went through the roof or anything!  Jack N. - Palm Harbor

"The washer had stopped after filling with water. Your repairman was out very quickly and got it running again. I was happy because I didn't want to replace my washer- I've had it for over 20 years. And the repair cost was very low. "  Alma D.  - Holiday

"You came out on Sunday afternoon because I had water all over the floor from my refrigerator. You found out that it was a frozen drain in the freezer causing the defrosted ice water to flow onto the floor. You defrosted the big block of ice on the floor of the freezer and opened up the drain and we've been good ever since. Great service and great price -thanks!"   Angela P. - New Port Richey

"I searched high and low for someone to fix my gas dryer that wouldn't stay lit. Reliable's technician was out here quickly and had me catching up on laundry in no time. Thanks for the help!"  Pam W. - Hudson

"Bud came out and cleaned our dryer vent, got up on the roof for a really good price, and even helped us on a couple other things around the house for no charge. I actually called them for advice on who another honest technician would be for another issue we have right now. Just really good, honest people and I can't give them a high enough rating."  Matt C. - New Port Richey

"Reliable came out to our home at 8pm on a Friday night for a fridge repair, because that's what was best for us. No surcharge for being so late in the day, and the charge to get our GE refrigerator back up and running was very, very reasonable. Thanks!"  Michael K.- Land o'Lakes

"We've used Bud at Reliable for several repairs this past year and each one has been completed quickly and cost us very little compared with others we had used before. He is very honest and shows us exactly what the repair will cost beforehand." Erin C. Tarpon Springs

"My washer would fill and then stop, never washing a thing! RELIABLE was out very quickly and had the washer ready to go in about half an hour total. He checked out my dryer too while he was there and still charged me less than $100 for the visit. I'm certainly going to recommend this company to my neighbors." Lillian G.- Port Richey

"My tenant's stove top started smoking from underneath. Your company came out right away, found the problem and got it repaired in time for them to still have Sunday dinner...even though a little later than planned. The nice thing is that I didn't get charged an arm and a leg for a Sunday call, either. Thanks!"  Peter S. - Holiday

"RELIABLE came out on Labor Day weekend and repaired my refrigerator. They were there fast and didn't charge me anything extra- just their advertised rate. They even called a day or two later to check up on things. Now that's service!"   Cal J. - Spring Hill

"My dishwasher worked fine one minute, then nothing was happening. You were there within an hour and had me washing dishes within an hour after that. I was impressed that your serviceman took the time to check out everything and explained what he was doing. I liked his (your) approach to solving problems by going for the inexpensive fix first in an attempt to save me money!"    Don J.  - Clearwater

"I bought a home 'as-is' and discovered that most of the appliances were barely working if at all. In one visit, the technician was able to fix my dishwasher, the fridge  and the gas dryer.  He had to order a new broil element for the oven, but was back in three days and installed that too. All this was done for under $250 -- four appliances up and running like new!  And he never asked for a deposit or anything...he collected when the whole job was done. Great customer service."    Susan H. - Dunedin        

"Our washer had filled and seemed to have washed the clothes, but would not drain or spin out. You guys were out in a flash and took care of everything, even using a shop vac to empty the water out while you worked on it. Quality work at a great price. Thanks."    Jack V. - Hudson

"I called for a dryer vent cleaning and was surprised at how thorough your man was. For only $55, he cleaned the vent stack completely, cleaned out the dryer cabinet and then the laundry room too. Very Impressive ...... considering there was a lot of lint everywhere."  Rick V. - Westchase

"Being on a budget, I wasn't sure if your low prices would get jacked up once the guy was out here, but they stayed right where you quoted - very affordable."   Brenda R. - Town & Country-Tampa

"My refrigerator was warming up faster than a campfire, but the technician found the problem right away and had it cooling in no time at all."     James T. - New Port Richey

"I thought my kids would drive the guy nuts with questions about this and that, but he patiently explained things while he worked. It didn't take very long to get the dryer working again and I wasn't stressed at trying to keep the kids out of his way.  "   Linda M. - Clearwater

"I thought there'd be an extra charge for weekend work on my washer, but was surprised when they said the charge would be 'the same as every day'. That's great for a regular working guy with a family."     Mark L - Land o'Lakes

"Your technician was really quick to get out here and did the job quite thoroughly. He gave me some helpful hints about my dishwasher and the hard water, too. "   Janet P. - Odessa

"The last time I had a refrigerator go out at one of my rental properties, it cost me over $300 to have it fixed. These folks fixed another fridge with a similar problem for half that and came with ice-filled coolers to save the tenant's food. How thoughtful!"      Mary D. - Trinity

"Our gas dryer just wouldn't stay hot and running. Your serviceman found the problem right away and explained everything. He was friendly and informative. The parts were not expensive and the whole repair was complete in very short order. "    Nick S. - Tarpon Springs

"The technician explained what was wrong with my defrost system and ordered the needed part. When it arrived a few days later, he came out that same evening after his already scheduled calls (well after 8pm) and installed it. Great, dependable service...guess that's why you are called 'Reliable' --LOL"   Dave S. - Oldsmar

"Our clothes dryer was taking forever to dry the wash and then it stopped altogether. The technician came out within an hour or so and quickly found that we had multiple problems. He cleaned the vent line and the dryer cabinet. We never knew that so much lint escaped the catcher and could cause other parts to fail. He also found that a thermal fuse had blown. He fixed everything and it cost us very little for the peace of mind knowing we had avoided a fire. Thanks!"     Jim R. - Trinity

"Your service guy is friendly and knows his stuff. He was up front about not often working on gas ovens, but he had it working again in record time. Nice thing was, it didn't cost me an arm and a leg to get it done. Other companies had quoted me much higher prices  - I'm glad I called RELIABLE."    George S. - Odessa

"I'm on a fixed income and appreciate that your company has reasonable prices and offer discounts on top of that! Your serviceman was very nice and even did a couple of little extra things for me that I just couldn't manage as an older woman. He told me 'no extra charge for this-just the right thing to do.' I gave him a little tip, but you need to know what a good man he was."  Cecilia R. - Clearwater

"Came out on a Sunday for my refrigerator and didn't charge me extra. Fast service and very reasonable rates--even before the Senior discount!"   Carol P. - Holiday

"Great job -- will use again. He did quite a bit of work and went out of his way to fix an older model dryer."   Helen K. - Palm Harbor

"The technician was here so quickly to fix my fridge, I was amazed! Took his time and found a couple of small problems and fixed them right up. The repair bill was so low, I thought he was teasing. You guys are terrific!"    Chris B. - Port Richey

"My dryer had no heat and I figured it was the element. The technician explained that there were several other things it could be, so he would check it out completely. I watched as he tested each part to be sure it was good. Sure enough, it was only a blown fuse.  The replacement was inexpensive and he was so thorough, I know he fixed just what needed fixing and didn't rip me off."     Jack P. - Hudson

"My icemaker seemed dead, but he got it back working and fast. I will call on your company again."    Cindy F. - Dunedin

"The technician was totally honest and above-board. Told me my washer was 'dead' and didn't instead try to sell me on some bogus repair. I appreciated that and will recommend you to my friends."     Enrique H. - Citrus Park

"The technician came out of his usual territory to check out my washer. While here, he checked out other appliances and cleaned the refrigerator coils. Basically four appliances serviced for less than I thought one would cost! Thanks! "   Patricia K. - Brooksville

"Although our washer had a bad transmission it turned out, the technician recommended a competitor who also sells refurbished appliances. Then, he remembered seeing a stack washer/dryer combo at a yard sale in his neighborhood on his way to us and led us there. We got a bargain and will definitely remember Reliable if we ever need repairs."      Douglas W. - Holiday

 

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